Why is customer retention important? We seem to have been having the conversation about customer retention for many years now. You know the drill…retaining existing customers is less expensive than acquiring new ones, and satisfied customers are also more likely to refer others to the business. The message hasn’t changed – it’s just become even
Using AI & Behavioural Science to Retain Customers - Read more
The Inflation Reduction Act (IRA) is the largest climate bill ever passed by Congress, as it provides $369 billion in funding for initiatives to reduce carbon emission, increase domestic manufacturing of clean energy products, and advancing environmental justice initiatives. The bill’s climate provisions are also projected to cut domestic carbon emissions by about 40% by
The IRA is Starting to Impact America’s Energy Future - Read more
The award will be presented at the nineteenth Energy Marketing Conference being held at the Hilton Post Oak in Houston, Texas on March 20-21st 2023. Competitive Energy Supplier of the Year Award nominees are companies who have survived and thrived during one of the most turbulent markets ever.” — Jack Doueck BROOKLYN, NY, UNITED STATES,
New York – EMC announced today the list of sponsors, exhibitors, and speakers for its 19th semi-annual Energy Marketing Conference, March 20-21st in Houston, TX. “The sponsors and exhibitors at EMC19 are all companies that have supported the growth of the retail energy industry for many years. They offer state-of-the-art technologies and world-class CX.” —
Introduction We know that in the US, a complex framework of market actors makes up the fabric of a growing retail energy space. As energy supply becomes more decentralized and distributed, technology needs to be able to connect all the market actors creating a robust digital energy value chain for all. Technology Advancement Certain companies
Creating a Neural Digital Pathway in the Retail B2B Energy Segment Part II of II - Read more
Retail Energy is undergoing a major transformation as Artificial Intelligence (#AI) and Personalization are taking center stage. Shopping and managing home electricity is a complex and confusing process for many consumers, causing stress and anxiety in making decisions related to their home energy. Making energy Personal is a key factor in helping people make informed
How AI and Personalization are Transforming Retail Energy - Read more
EMC will achieve this by offsetting the 73 metric tons (MT) of the carbon footprint for the conference and attendees NEW YORK, NY, USA, February 15, 2023 /EINPresswire.com/ — In advance of the 19th Energy Marketing Conference (EMC19) on March 20-21, 2023, at the Hilton Post Oak, Houston, Texas – today, EMC announced that it
Energy Marketing Conferences Achieves Carbon Neutrality for Spring Conference in Houston - Read more
Third-Party Verification (TPV) is required by the Federal Trade Commission and most states’ public utility or Public Services Commission for telecom service changes, as well as by many states for changes in electric and natural gas services. For retail energy providers, you have no choice but to use third-party verification services. In the future, it’s
How Third-Party Verification Protects your Energy Business - Read more
Change can be intimidating – but ultimately, you are putting more at risk by holding on to aging technology and processes. As the retail energy industry matures, the systems and processes that worked in 2002 – or even 2012 – often no longer make sense. Our products and regulations have changed, as have our processes
Retail Energy Providers – It Is Time to Ditch Your Current System? - Read more
As private and public forces continue to drive clean energy development and energy transition in the United States, we continue to see Renewable Energy Credits (“RECs”) play an increased role in the transition. In order to remain competitive, it is vital to understand how the market functions and overall trends and how to optimize your
Renewable Energy Credits, Are You Optimizing Your Portfolio? - Read more
