The push to reduce fossil fuel usage and increase renewables to get to net zero creates unique opportunities in the competitive energy market for innovation. This panel will discuss the evolution and revolution of renewable energy generators who are becoming retailers. We will also discuss the transition and ‘greenification’ and what this means for the competitive energy industry.
“Renewable Gentailers and the Greenification of Retail Energy”
“Consolidation in Retail Energy”
Consolidation is the buzzword right now in the competitive energy market. In 2023 the M&A trend is expected to continue. With the current commodity price environment, record margins, and equity values, companies are looking to make deals without taking on too much debt. What can companies do to prepare to be purchased by the “Big Six”? What are the big acquirers looking for in a target? This panel will also explore the consolidation going on for the service providers in retail energy. Many of our own sponsors are products of spinoffs or mergers. Is this movement for more and more ‘non-organic growth’ healthy or does it threaten the future of energy choice? Will energy providers in the USA looks more like the Europe model? This panel will explore these trends and discuss further what is going on in our industry.
Winter Storm Uri wreaked havoc on Texas communities, claiming hundreds of lives and resulting in widespread and sustained blackouts in freezing temperatures. Suppliers and wholesalers lost hundreds of millions of dollars – with many fine firms forced to close. The retail energy industry will never be the same after that disaster, as we are all still reeling from its effects on pricing, volatility, PSA’s, the lack of grid reliability, the pressure for credit insurance, and many other issues.
“Two-Year Anniversary of a Crisis: What Have We Learned From ERCOT 2021?”
There is a constant battle on who owns the customer. Is it the broker, the supplier, or the utility? Brokers and suppliers rarely see eye to eye and need to sit down more often to listen to the other perspective. This panel will have both suppliers and brokers do just that. Among other important issues, in this panel, we will debate who “owns” the customer relationship and why it should be one or the other.
“The Broker and Supplier Panel
Panel #6: CEO Round Table “Striving and Thriving During Turbulent Times”Six top CEOs of energy retailers will discuss how they are surviving and thriving during turbulent times that include rising energy costs, an industry that has $16 billion in unpaid bills and moratoriums being lifted, the energy crisis that is hitting Europe, inflation as well having to be innovative in the push to get to net zero. What are they doing to stay ahead of it all, and how are they succeeding? Where do they see the future going? What should be the focus of all-sized retailers in the future?
Download The Attendee Guide
“Energy Retailers offering Internet Choice as a Value-Added Strategy”
Details Coming Soon
“7 Habits of Highly Effective Retail Energy Marketers”
Stephen R. Covey’s book, The 7 Habits of Highly Effective People, continues to be a bestseller because it ignores trends and pop psychology and focuses on timeless principles of fairness, integrity, honesty, and human dignity.
This breakout session aims to highlight timeless principles of success for retail energy marketers. VertexOne, formerly EC Infosystems, is excited to share the success strategies we learned from our US energy market experience. Join us at this valuable workshop to master strategies and stand taller than the competition.
“How to Improve ESCO’s Profit Margin, Part 2″
Lower you 3Cs: Cost to acquire; Cost to serve; Cost of risk, part 2
“The Hidden Thief In Your Organization”
At one point or another, and sometimes quite often, a payment needs to be made from you to your customer. Reasons vary, but usually it is due to money owed back to the customer for deposit refunds, billing overpayments, or maybe even a customer appeasement. For these payments to the consumer, companies typically will send a check. When that check is sent out, it departs with not only the amount due to the customer, but with many more costs and risks that you aren’t aware of that are robbing you blind. Come learn what those hidden costs are, how to eliminate that thief, and potentially turn that practice into a profit center.
“Retention Automation with AI”
Retail energy is a data-rich industry. Putting that data to work for you with AI-driven 1:1 marketing can have impressive results on your customer retention.
“Discover How A Systematic Approach To Customer Retention Can Work”
If you want to survive and thrive in turbulent times, then customer retention is more important than ever. Retained customers increase your revenue, increase average customer tenure, increase Customer Lifetime Value and profitability.
There is no silver bullet to reducing customer churn, but there is a proven systematic approach that leverages AI, Big Data and Neuroscience. It begins with accurate prediction, but that’s only part of the story. Once you know who is going to leave, you need to take action to retain them. Neuroscience and customer behavior psychology drive the design of service messages to target at-risk customers.
The key is a systematic approach to continuously collect data, then score each customer’s risk level and Treat those customers each week. Measurement is everything if you want to improve and report benefits continuously.
“Are You Ready for Rapid Growth in EV Adoption?”
Most successful new technologies — electricity, TV’s, mobile phones, the internet, even LED lightbulbs — have seen sales move at a crawl in the early-adopter phase until sales reach a critical “tipping point.” For EV’s, 5% of new car sales as electric only –a number the US hit last July- has been that “tipping point.” If the US follows leading EV countries, 25% of US new car sales will likely be electric by the end of 2025. That would be a year or two ahead of most major forecasts.
This panel will discuss what faster-than-expected EV adoption and charging infrastructure growth would mean to some key industries, including energy.
AIG Home Warranty and EVStar