EMC19 Live – Houston TX – March 20-21 2023

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EMC19 Agenda

EMC19 Keynote Speaker

David Black, CEO of Shell Energy Solutions

David is CEO of Shell Energy Solutions and brings over 25 years of gas, power and renewables experience in both Trading and Marketing roles.  David started his career at Natural Gas Clearinghouse (what would later become Dynegy) on the power trading desk and progressed to senior roles in Transmission and Trading.

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What our Attendees are Saying

“The semi-annual Energy Marketing Conference is the place to be for timely content and excellent networking opportunities.  Sometimes I speak on a panel, and sometimes I am in the audience, but I always have a productive and enjoyable experience when attending the EMC.”

Chris Hendrix, CEO & Co-Founder

Demand Control 2, LLC

EMC21 was terrific! I had 12 productive meetings over the two-day period with very useful professionals who had lots of expertise. I am very happy I attended.”

Andy LaPointe, Chief Compliance Officer

Eligo Energy

“I’ve been to 21 EMC Conferences and EMC21 has been the best one by far with the quality of speakers, relevant topics and the right people attending.”

Ananda Goswami, SVP Retail Sales


“EMC was an huge success for every member of our team that attended. The time we put into the event produced a positive ROI.  We look forward to seeing you in Vegas!

David Pierce, Director North American Sales


“Good job on EMC21 in Houston, it was a great event.  See you in Vegas!”

Harold Marx, Director


I’ve found the networking opportunities at the Energy Marketing Conference to be quite effective. Over the years, we’ve acquired more than half a dozen retailers through connections forged at these events.

Paul Konikowski, Chief Operating Officer

Via Renewables

I was so impressed with the attendance and quality of speakers/session content. We look forward to growing our partnership with EMC and being a resource for EMC participants on state legislation/regulations and how to advocate for retail energy markets.

Abby Foster, Vice President, Policy & Advocacy


#EMC has been the cornerstone of our Sales and Marketing efforts enabling us to reach a highly targeted gathering of influential Retail Energy Professionals (#REP). Definitely a “Go To” event for us!

Dan Sullivan, CEO

eiQ Digital

“We had an awesome experience at #EMC in Houston!”

John Negus, Sr Consultant


“I was so thrilled to be back at EMC in Houston to support our partners and our energy clients.  The event always brings great people together, but the pre-conference panels really energized everyone and the conference sessions packed the house.  Hands down one of the best events of the year.”

Mark Wilkinson, SVP Products and Utility Solutions

Ibex Digital

“What a great conference! As a startup exec in the clean energy space, it was a perfect opportunity to hear from and network with everyone we’d want to partner with. Thanks for making it happen! Looking forward to the next one.”

Scott Rosenberg, Co-Founder


Thanks again for everything, and congrats on running another successful EMC event in Houston.

JP Campione, Head of Marketing

Rhythm Energy

“Thanks for putting on another great EMC!

Paul Keene, CEO

Tomorrow Energy

“Thank you for everything. That was a fantastic event, and you and your team crushed it!”

Brad Luna, COO,

Spinakr Solutions

EMC19 was awesome! Congrats on a job well done by the EMC team! We are looking forward to the next Energy Marketing Conference!

Tiffany Dugar Hatchett Executive Director

JP Morgan Chase

EMC19 was a fantastic conference – our team loved the energy levels during the panels, which were both practical and interactive. We look forward to seeing everyone again in NYC for EMC20!

Rob Potosky, Esquire


“EMC provides the absolute best opportunity to reach out to industry pros…”

Dave Swan, CEO

Loyalty Solutions, an Optimus Company

“I thought EMC18 in NYC was great last week! It was good to see everyone in person again.”

Matt White, EVP


“Just wanted to drop a line to say thanks and congrats on yet another hugely successful EMC.  I found the event extremely valuable and enjoyed all the sessions.”

Vincent Palmeri, CEO

SustainEnergy, LLC

“I have attended every single Energy Marketing Conference since EMC1 (NYC 2014) and I thoroughly enjoyed every event. It has been great to see the evolution of the conferences. On behalf of the retail energy industry I thank Jack and Larry for running these events and providing us incredibly invaluable opportunities for networking, learning and growth!”

Summer Hilfers

Cyber Group

Panel Discussions

Panel #1:
“The Solar Panel: How to Incorporate Solar Into Retail Energy Marketing

Are you a Retail Energy Supplier looking to add community solar to your portfolio or have customers with big solar projects? How will the inflation reduction act and Justice40 come into play to help you serve your customers? This panel will help answer these and many more questions.

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Panel #2:
“Renewable Gentailers and the Greenification of Retail Energy”

The push to reduce fossil fuel usage and increase renewables to get to net zero creates unique opportunities in the competitive energy market for innovation. This panel will discuss the evolution and revolution of renewable energy generators who are becoming retailers. We will also discuss the transition and ‘greenification’ and what this means for the competitive energy industry.

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Panel #3:
“Consolidation in Retail Energy”

Consolidation is the buzzword right now in the competitive energy market. In 2023 the M&A trend is expected to continue.  With the current commodity price environment, record margins, and equity values, companies are looking to make deals without taking on too much debt. What can companies do to prepare to be purchased by the “Big Six”? What are the big acquirers looking for in a target? This panel will also explore the consolidation going on for the service providers in retail energy. Many of our own sponsors are products of spinoffs or mergers. Is this movement for more and more ‘non-organic growth’ healthy or does it threaten the future of energy choice? Will energy providers in the USA looks more like the Europe model? This panel will explore these trends and discuss further what is going on in our industry.

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Panel #4:
“Two-Year Anniversary of a Crisis: What Have We Learned From ERCOT 2021?”

Winter Storm Uri wreaked havoc on Texas communities, claiming hundreds of lives and resulting in widespread and sustained blackouts in freezing temperatures. Suppliers and wholesalers lost hundreds of millions of dollars – with many fine firms forced to close. The retail energy industry will never be the same after that disaster, as we are all still reeling from its effects on pricing, volatility, PSA’s, the lack of grid reliability, the pressure for credit insurance, and many other issues.
Sponsored by

“Panel #5:
“The Broker and Supplier Panel

There is a constant battle on who owns the customer. Is it the broker, the supplier, or the utility? Brokers and suppliers rarely see eye to eye and need to sit down more often to listen to the other perspective. This panel will have both suppliers and brokers do just that. Among other important issues, in this panel, we will debate who “owns” the customer relationship and why it should be one or the other.
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Panel #6: CEO Round Table “Striving and Thriving During Turbulent Times”

Six top CEOs of energy retailers will discuss how they are surviving and thriving during turbulent times that include rising energy costs, an industry that has $16 billion in unpaid bills and moratoriums being lifted, the energy crisis that is hitting Europe, inflation as well having to be innovative in the push to get to net zero. What are they doing to stay ahead of it all, and how are they succeeding? Where do they see the future going? What should be the focus of all-sized retailers in the future?
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Attendee Information



Pre-Conference Session

[vc_row][vc_column width=”1/4″][vc_single_image image=”8548″ img_size=”full”][vc_custom_heading text=”“Energy Retailers offering Internet Choice as a Value-Added Strategy”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Details Coming Soon[/vc_column_text][vc_column_text]

Sponsored by

[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8562″ img_size=”full”][vc_custom_heading text=”“7 Habits of Highly Effective Retail Energy Marketers”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Stephen R. Covey’s book, The 7 Habits of Highly Effective People, continues to be a bestseller because it ignores trends and pop psychology and focuses on timeless principles of fairness, integrity, honesty, and human dignity.

This breakout session aims to highlight timeless principles of success for retail energy marketers. VertexOne, formerly EC Infosystems, is excited to share the success strategies we learned from our US energy market experience. Join us at this valuable workshop to master strategies and stand taller than the competition.[/vc_column_text][vc_column_text]

Sponsored by

[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8561″ img_size=”full”][vc_custom_heading text=”“How to Improve ESCO’s Profit Margin, Part 2″” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Lower you 3Cs: Cost to acquire; Cost to serve; Cost of risk, part 2[/vc_column_text][vc_column_text]

Sponsored by

[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8560″ img_size=”full”][vc_custom_heading text=”“The Hidden Thief In Your Organization”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]At one point or another, and sometimes quite often, a payment needs to be made from you to your customer. Reasons vary, but usually it is due to money owed back to the customer for deposit refunds, billing overpayments, or maybe even a customer appeasement. For these payments to the consumer, companies typically will send a check. When that check is sent out, it departs with not only the amount due to the customer, but with many more costs and risks that you aren’t aware of that are robbing you blind. Come learn what those hidden costs are, how to eliminate that thief, and potentially turn that practice into a profit center.[/vc_column_text][vc_column_text]

Sponsored by
Blackhawk Network

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”8559″ img_size=”full”][vc_custom_heading text=”“Retention Automation with AI”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Retail energy is a data-rich industry. Putting that data to work for you with AI-driven 1:1 marketing can have impressive results on your customer retention.[/vc_column_text][vc_column_text]

Sponsored by
CG infinity

[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8558″ img_size=”full”][vc_custom_heading text=”“Discover How A Systematic Approach To Customer Retention Can Work”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]If you want to survive and thrive in turbulent times, then customer retention is more important than ever.  Retained customers increase your revenue, increase average customer tenure, increase Customer Lifetime Value and profitability.

There is no silver bullet to reducing customer churn, but there is a proven systematic approach that leverages AI, Big Data and Neuroscience.  It begins with accurate prediction, but that’s only part of the story. Once you know who is going to leave, you need to take action to retain them.  Neuroscience and customer behavior psychology drive the design of service messages to target at-risk customers.

The key is a systematic approach to continuously collect data, then score each customer’s risk level and Treat those customers each week. Measurement is everything if you want to improve and report benefits continuously.[/vc_column_text][vc_column_text]

Sponsored by
Smart Measures

[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8567″ img_size=”full”][vc_custom_heading text=”“Are You Ready for Rapid Growth in EV Adoption?”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Most successful new technologies — electricity, TV’s, mobile phones, the internet, even LED lightbulbs — have seen sales move at a crawl in the early-adopter phase until sales reach a critical “tipping point.”    For EV’s, 5% of new car sales as electric only –a number the US hit last July- has been that “tipping point.”   If the US follows leading EV countries, 25% of US new car sales will likely be electric by the end of 2025. That would be a year or two ahead of most major forecasts.

This panel will discuss what faster-than-expected EV adoption and charging infrastructure growth would mean to some key industries, including energy.[/vc_column_text][vc_column_text]

Sponsored by
AIG Home Warranty and EVStar


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