Tuesday, November 17th – 10:00 AM – 12:33 PM ET
Wednesday, November 18th – 10:00 AM – 12:45 PM ET
Thursday, November 19th – 10:00 AM – 12:47 PM
President at Reliant and EVP at NRG
Sr. Vice President, Retail at Constellation
How can energy retailers help customers achieve sustainability and renewable energy goals? Both mass market and C&I customers are looking for ways to reduce their carbon footprint. Savvy REPs understand the embedded opportunities and are capitalizing on them. Whether by community solar, LEDs, selling RECs or providing energy conservation measures and devices, REPs that focus on sustainability will be the winners.
How can retailers improve reliability for their customers; Energy Storage, better demand management, more UPS systems, increased reliance on the grid from working from home but with storms and disruptions being common how can work effectively continue? Should companies provide associates home battery systems?
One bad apple don’t spoil the whole bunch” is a phrase in a famous song by the late Michael Jackson. Unfortunately, this is not always the case in the world of retail energy marketing. Bad actors without integrity DO spoil the business for everyone else. Panelists will discuss ways that they protect themselves and their firms from bad marketers.
Panelists will discuss ways in which they make their customers feel special – before and after the Covid-19 pandemic. What has changed? What are customers demanding now more than ever before? How do we increase retention and reduce churn? How can we differentiate our message?
More and more companies are using advanced technology – not just for back-office procedures or procurement – but for actual customer acquisition and growth. Learn how this is done.
President & CEO
Quantum Gas and Power
Texas’ Case Study in How Fossil and Renewable Fuels Should Coexist
“Australian energy market: Insights from a rapidly changing advanced energy market”
Using Technology to Build Smarter Marketing Campaigns
Adapt or Die: The Continuing Energy Retail Paradigm - Excelergy
Building a Digital Relationship with Customers: The Key to Long-Term Engagement - Questline
CRAFT by Pariveda Solutions
Customized Energy Solutions
EDF Energy Services
Enterprise Solutions Consulting
Feller Law Group and Energy Affairs Group
Genie Retail Energy
Green-e and Center for Resourse Solutions
LED Plus and Churnbuster
Power Markets Today
Quantum Gas and Power
Retail Fraud Consortium
Smart Grid Today
Southeast Energy Consultants
Sunrise Power and Gas
Tullett Prebon ICAP
Znalytics by Agility CIS