Joris Van Genechten, VP Technology & Engineering, Gorilla Retail energy has always been a complex business. But in 2026, the gap between retailers who invest
The retail energy market has never been more complex — or more full of opportunity. Between shifting rate structures, the accelerating buildout of distributed energy
A single complex bill in ERCOT can require 250,000 determinants. Multiply that by hundreds of customers. Add resettlements. Run it through hundreds of pre- and
By Dan Seaman Energy companies invest enormously in the two benchmark points in the customer lifecycle: acquisition and retention. While those milestones are clearly important,
By Jack Doueck In an era defined by rapid change and complex markets, staying informed is no longer optional—especially in the evolving world of retail
