How AI and Personalization are Transforming Retail Energy

Retail Energy is undergoing a major transformation as Artificial Intelligence (#AI) and Personalization are taking center stage. Shopping and managing home electricity is a complex and confusing process for many consumers, causing stress and anxiety in making decisions related to their home energy. Making energy Personal is a key factor in helping people make informed […]

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WHAT IS NEW AT EMC18?

By Jack Doeuck, co-Founder, Energy Marketing Conferences Some people say, “If it ain’t broke, don’t fix it!” We have run 17 successful conferences since 2014, and after each conference, we ask our attendees what we should do to ‘change it up’ and most often the replies are “EMC is great, why change it?” That said, […]

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Digital Transformation – Customer Engagement, Information Technology

Digital customer engagement

Research carried out by MIT has found that organizations that achieve digital mastery can increase their profit margins by over 25%. Digital engagement, mastery, and empowerment are well-known buzzwords, but what does that mean for your business? We must reimagine our businesses in the digital age and strengthen the human touchpoints we have. You can use new […]

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