Time of Use – or TOU Billing Brings Opportunities for Energy Retailers (REPs) Looking to Differentiative Themselves

Time of Use – or TOU billing brings opportunities for Energy Retailers (REPs) looking to differentiative themselves from their competition and harness new potential. An interview with industry experts. *(1) Can you speak to some of the benefits that Time of Use brings for both retailers and consumers? Customers are changing. They have electric vehicles, […]

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Using AI & Behavioural Science to Retain Customers

Why is customer retention important? We seem to have been having the conversation about customer retention for many years now.  You know the drill…retaining existing customers is less expensive than acquiring new ones, and satisfied customers are also more likely to refer others to the business. The message hasn’t changed – it’s just become even […]

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The IRA is Starting to Impact America’s Energy Future

The Inflation Reduction Act (IRA) is the largest climate bill ever passed by Congress, as it provides $369 billion in funding for initiatives to reduce carbon emission, increase domestic manufacturing of clean energy products, and advancing environmental justice initiatives. The bill’s climate provisions are also projected to cut domestic carbon emissions by about 40% by […]

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Energy Marketing Conferences, LLC Announced the Nominees for the “Competitive Energy Supplier of the Year Award”

The award will be presented at the nineteenth Energy Marketing Conference being held at the Hilton Post Oak in Houston, Texas on March 20-21st 2023. Competitive Energy Supplier of the Year Award nominees are companies who have survived and thrived during one of the most turbulent markets ever.” — Jack Doueck BROOKLYN, NY, UNITED STATES, […]

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Competitive Energy Executives Gather in Houston to Discuss the Future of Retail Energy at the 19th EMC Conference

New York – EMC announced today the list of sponsors, exhibitors, and speakers for its 19th semi-annual Energy Marketing Conference, March 20-21st in Houston, TX. “The sponsors and exhibitors at EMC19 are all companies that have supported the growth of the retail energy industry for many years. They offer state-of-the-art technologies and world-class CX.” — […]

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How AI and Personalization are Transforming Retail Energy

Retail Energy is undergoing a major transformation as Artificial Intelligence (#AI) and Personalization are taking center stage. Shopping and managing home electricity is a complex and confusing process for many consumers, causing stress and anxiety in making decisions related to their home energy. Making energy Personal is a key factor in helping people make informed […]

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How Third-Party Verification Protects your Energy Business

Third-Party Verification Protects your Energy Business

Third-Party Verification (TPV) is required by the Federal Trade Commission and most states’ public utility or Public Services Commission for telecom service changes, as well as by many states for changes in electric and natural gas services. For retail energy providers, you have no choice but to use third-party verification services. In the future, it’s […]

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