EMC19 Houston
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[slogan color=”#fff”]EMC19 Live – Houston TX – March 20-21 2023[/slogan]
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[one_half][heading size=”1″ color=”#000″]EMC19 Founding Sponsors[/heading]
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[one_half][heading size=”1″ color=”#000″]EMC19 Overall Sponsors[/heading]
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Get a Sneak Peek at EMC19 – Watch This Video:
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Don’t Miss a Thing
Download the EMC19
Conference App Today
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[heading size=”2″ color=”#dd8837″]EMC19 Agenda[/heading]
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[accordion title=”March 20, 2023 – Hilton Post Oaks, Houston TX”]
Pre-Conference Breakout Sessions – page down for session descriptions
12:30pm – 7:30pm Registration Open – San Felipe Room, 2nd floor
1:00pm – 1:30pm Breakout Session #1 – “‘Energy Retailers offering Internet Choice as a Value-Added Strategy” Sponsored by Optimum
1:35pm – 2:05pm Breakout Session #2 – “7 Habits of Highly Effective Retail Energy Marketers” Sponsored by VertexOne
2:10pm – 2:40pm Breakout Session #3 – “How to Improve ESCO’s Profit Margin, Part 2″ – Sponsored by ArcTrade
2:45pm – 3:15pm Breakout Session #4 – “The Hidden Thief In Your Organization” – Sponsored by Blackhawk Network
3:20pm – 3:50pm Breakout Session #5 – “Retention Automation with AI” – Sponsored by CG Infinity
3:55pm – 4:25pm Breakout Session #6 – “Discover How a Systematic Approach to Customer Retention Can Work” – Sponsored by SmartMeasures Pty Ltd
4:30pm – 5:00pm Breakout Session #7 – Are You Ready for Rapid Growth in EV Adoption?” Sponsored by AIG Home Warranty and EVStar
5:15pm – 6:45pm Opening Night Reception – Poolside at the Hilton Post Oaks, co-sponsored by Optimum and AIG Home Warranty
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[accordion title=”March 21, 2023 – Hilton Post Oaks, Houston TX”]
7:00am – Registration – Ballroom Foyer
7:30am – Networking Breakfast – Ballroom B&C
8:30am – 8:45am – Executive Workshop #1 – “Digital Transformation: Trends Shaping the Future of Digital Receivables” – sponsored by JP Morgan Chase
8:45am – 9:00am Welcome Address by Jack Doueck, Conference Chairman
9:00am – 9:30am Keynote Fireside Chat with David Black, CEO, Shell Energy Solutions. Sponsored by Excelergy
9:30am – 10:15am Panel #1 – “The Solar Panel: How to Incorporate Solar Into Retail Energy Marketing” – Sponsored by Customized Energy Solutions
10:15am – 10:30am – Morning Coffee & Networking Break #1 – Sponsored by Macquarie – Ballroom B&C
10:15am – 10:30am – Executive Workshop #2 “Using the Power of Advanced AI to Price Smarter and Grow Your Business” – sponsored by EIQDigital
10:30am – 11:15am Panel #2: – “Renewable Gentailers and the Greenification of Retail Energy” – Sponsored by Enerex
11:15am – 11:30am – Morning Coffee & Networking Break #2 – Sponsored by Macquarie – Ballroom B&C
11:15am – 11:30am – Executive Workshop #3 “ESG Panel: Entering the Newest Retail Market – Lubbock” – Sponsored by ESG
11:30am – 12:15pm Panel #3 – “Consolidation in Retail Energy” – Sponsored by AEG Energy Financial
12:15pm – 1:15pm Networking Luncheon, sponsored by Spinakr Solutions – Ballroom B&C
1:15pm – 1:30pm Competitive Energy Supplier of the Year Award Ceremony, Sponsored by Cinch Homeservices
1:30pm – 2:15pm – Panel #4 – “Two-Year Anniversary of a Crisis: What Have We Learned From ERCOT 2021? – Sponsored by CAPCO
2:15pm – 3:15pm Afternoon Coffee and Networking Break – Ballroom B&C
3:00pm – 3:15pm – Executive Workshop #4 “Taming the Turbulence: How to Protect Your Business from Extreme Impacts” – Sponsored by Swiss Re
3:15pm – 4:00pm Panel #5 – “The Broker and Supplier Panel – Sponsored Vertex One
4:05pm – 5:05pm Panel #6 – CEO Round Table: “Surviving and Thriving During Turbulent Times” – Sponsored by FireFly Energy Solutions
5:15pm – 6:15pm Networking Reception – Sponsored by ESG
6:15pm Program Concludes
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EMC19 Sponsors
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David Black, CEO of Shell Energy Solutions
David is CEO of Shell Energy Solutions and brings over 25 years of gas, power and renewables experience in both Trading and Marketing roles. David started his career at Natural Gas Clearinghouse (what would later become Dynegy) on the power trading desk and progressed to senior roles in Transmission and Trading.
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Sponsored by
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EMC19 Platinum Sponsors
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[slogan color=”#fff”]Sponsorship Opportunities are Available[/slogan]
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What our Attendees are Saying
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EMC19 Gold Sponsors
Panel Discussions
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[box_colored_alternative icon=”fa-spinner” icon_background=”e.g. #57b7d6″ border_color=”e.g. #57b7d6″ title=”Panel #1:
“The Solar Panel: How to Incorporate Solar Into Retail Energy Marketing”]
Are you a Retail Energy Supplier looking to add community solar to your portfolio or have customers with big solar projects? How will the inflation reduction act and Justice40 come into play to help you serve your customers? This panel will help answer these and many more questions.
Sponsored by
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[box_colored_alternative icon=”fa-spinner” icon_background=”e.g. #57b7d6″ border_color=”e.g. #57b7d6″ title=”Panel #2:
“Renewable Gentailers and the Greenification of Retail Energy””]
The push to reduce fossil fuel usage and increase renewables to get to net zero creates unique opportunities in the competitive energy market for innovation. This panel will discuss the evolution and revolution of renewable energy generators who are becoming retailers. We will also discuss the transition and ‘greenification’ and what this means for the competitive energy industry.
Sponsored by
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[box_colored_alternative icon=”fa-spinner” icon_background=”e.g. #57b7d6″ border_color=”e.g. #57b7d6″ title=”Panel #3:
“Consolidation in Retail Energy””]
Consolidation is the buzzword right now in the competitive energy market. In 2023 the M&A trend is expected to continue. With the current commodity price environment, record margins, and equity values, companies are looking to make deals without taking on too much debt. What can companies do to prepare to be purchased by the “Big Six”? What are the big acquirers looking for in a target? This panel will also explore the consolidation going on for the service providers in retail energy. Many of our own sponsors are products of spinoffs or mergers. Is this movement for more and more ‘non-organic growth’ healthy or does it threaten the future of energy choice? Will energy providers in the USA looks more like the Europe model? This panel will explore these trends and discuss further what is going on in our industry.
Sponsored by
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[box_colored_alternative icon=”fa-spinner” icon_background=”e.g. #57b7d6″ border_color=”e.g. #57b7d6″ title=”Panel #4:
“Two-Year Anniversary of a Crisis: What Have We Learned From ERCOT 2021?””]
Winter Storm Uri wreaked havoc on Texas communities, claiming hundreds of lives and resulting in widespread and sustained blackouts in freezing temperatures. Suppliers and wholesalers lost hundreds of millions of dollars – with many fine firms forced to close. The retail energy industry will never be the same after that disaster, as we are all still reeling from its effects on pricing, volatility, PSA’s, the lack of grid reliability, the pressure for credit insurance, and many other issues.
Sponsored by
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[box_colored_alternative icon=”fa-spinner” icon_background=”e.g. #57b7d6″ border_color=”e.g. #57b7d6″ title=”“Panel #5:
“The Broker and Supplier Panel”]
There is a constant battle on who owns the customer. Is it the broker, the supplier, or the utility? Brokers and suppliers rarely see eye to eye and need to sit down more often to listen to the other perspective. This panel will have both suppliers and brokers do just that. Among other important issues, in this panel, we will debate who “owns” the customer relationship and why it should be one or the other.
Sponsored by
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[box_colored_alternative icon=”fa-spinner” icon_background=”e.g. #57b7d6″ border_color=”e.g. #57b7d6″ title=”Panel #6: CEO Round Table “Striving and Thriving During Turbulent Times””]
Six top CEOs of energy retailers will discuss how they are surviving and thriving during turbulent times that include rising energy costs, an industry that has $16 billion in unpaid bills and moratoriums being lifted, the energy crisis that is hitting Europe, inflation as well having to be innovative in the push to get to net zero. What are they doing to stay ahead of it all, and how are they succeeding? Where do they see the future going? What should be the focus of all-sized retailers in the future?
Sponsored by
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[slogan color=”e.g. #fff”]Download The Attendee Guide[/slogan]
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EMC19 Silver Sponsors
[special_heading type=”h4″]Pre-Conference Session[/special_heading]
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[vc_row][vc_column width=”1/4″][vc_single_image image=”8548″ img_size=”full”][vc_custom_heading text=”“Energy Retailers offering Internet Choice as a Value-Added Strategy”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Details Coming Soon[/vc_column_text][vc_column_text]
Sponsored by
Optimum
[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8562″ img_size=”full”][vc_custom_heading text=”“7 Habits of Highly Effective Retail Energy Marketers”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Stephen R. Covey’s book, The 7 Habits of Highly Effective People, continues to be a bestseller because it ignores trends and pop psychology and focuses on timeless principles of fairness, integrity, honesty, and human dignity.
This breakout session aims to highlight timeless principles of success for retail energy marketers. VertexOne, formerly EC Infosystems, is excited to share the success strategies we learned from our US energy market experience. Join us at this valuable workshop to master strategies and stand taller than the competition.[/vc_column_text][vc_column_text]
Sponsored by
Vertexone
[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8561″ img_size=”full”][vc_custom_heading text=”“How to Improve ESCO’s Profit Margin, Part 2″” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Lower you 3Cs: Cost to acquire; Cost to serve; Cost of risk, part 2[/vc_column_text][vc_column_text]
Sponsored by
Arctrade
[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8560″ img_size=”full”][vc_custom_heading text=”“The Hidden Thief In Your Organization”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]At one point or another, and sometimes quite often, a payment needs to be made from you to your customer. Reasons vary, but usually it is due to money owed back to the customer for deposit refunds, billing overpayments, or maybe even a customer appeasement. For these payments to the consumer, companies typically will send a check. When that check is sent out, it departs with not only the amount due to the customer, but with many more costs and risks that you aren’t aware of that are robbing you blind. Come learn what those hidden costs are, how to eliminate that thief, and potentially turn that practice into a profit center.[/vc_column_text][vc_column_text]
Sponsored by
Blackhawk Network
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”8559″ img_size=”full”][vc_custom_heading text=”“Retention Automation with AI”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Retail energy is a data-rich industry. Putting that data to work for you with AI-driven 1:1 marketing can have impressive results on your customer retention.[/vc_column_text][vc_column_text]
Sponsored by
CG infinity
[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8558″ img_size=”full”][vc_custom_heading text=”“Discover How A Systematic Approach To Customer Retention Can Work”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]If you want to survive and thrive in turbulent times, then customer retention is more important than ever. Retained customers increase your revenue, increase average customer tenure, increase Customer Lifetime Value and profitability.
There is no silver bullet to reducing customer churn, but there is a proven systematic approach that leverages AI, Big Data and Neuroscience. It begins with accurate prediction, but that’s only part of the story. Once you know who is going to leave, you need to take action to retain them. Neuroscience and customer behavior psychology drive the design of service messages to target at-risk customers.
The key is a systematic approach to continuously collect data, then score each customer’s risk level and Treat those customers each week. Measurement is everything if you want to improve and report benefits continuously.[/vc_column_text][vc_column_text]
Sponsored by
Smart Measures
[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”8567″ img_size=”full”][vc_custom_heading text=”“Are You Ready for Rapid Growth in EV Adoption?”” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_separator][vc_column_text]Most successful new technologies — electricity, TV’s, mobile phones, the internet, even LED lightbulbs — have seen sales move at a crawl in the early-adopter phase until sales reach a critical “tipping point.” For EV’s, 5% of new car sales as electric only –a number the US hit last July- has been that “tipping point.” If the US follows leading EV countries, 25% of US new car sales will likely be electric by the end of 2025. That would be a year or two ahead of most major forecasts.
This panel will discuss what faster-than-expected EV adoption and charging infrastructure growth would mean to some key industries, including energy.[/vc_column_text][vc_column_text]
Sponsored by
AIG Home Warranty and EVStar
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