14th Semi-Annual Energy Marketing Conference

Tuesday, November 17th –  10:00 AM – 12:30 PM ET
10:00am – 10:15am – Welcome Address and Virtual Tour
10:15am – 10:30am – Keynote Address – Elizabeth Killinger, EVP, NRG
10:30am – 11:15am – Panel #1 – ZOOMED OUT! – Resilience and the Effect of Doing Business Virtually
11:15am – 11:30am – Executive Workshop #1
11:30am – 12:15pm – Panel #2 – Reliability in an Unreliable World – Sponsored by Customized Energy Solutions
12:15pm – 12:30pm – Executive  Workshop #2 – “An Intelligent Approach to using Data for New Revenue Opportunities” Presented by EC Infosystems
12:30pm – 5:30 pm – Speed Dating and Social Networking Commence!
5:30pm – Program Concludes

Wednesday, November 18th – 10:00 AM – 12:30 PM ET
10:00am – 10:15am – Keynote #2 – Daniel Verbanac, Sr. Vice President, Retail at Constellation
10:15am -11:00am – Panel #3 – 9-1-1 – How to Protect Yourself From Bad Marketers
11:00am – 11:15am – Executive Workshop #3 – How to Increase Sales by Adding a Green Facet to Your Natural Gas Portfolio – Presented by Quantum Gas and Power Services
11:15am – 12:00am – Panel #4 – Loving Your Customers Before & After the Covidian Era
12:00pm – 12:45pm – Fastball (4 minute presentations)
*Voting for the best pitch – winner to receive $500.00 Cash Prize
12:30pm – 5:30 pm – Speed Dating and Social Networking Commence!
5:30pm – Program Concludes

Thursday, November 19th – 10:00 – 12:30 PM ET
10:00am -10:45am – Panel #5 – Technology and the New Normal
10:45am – 11:00am – Executive Workshop #4
11:00am – 12:00pm – CEO Round-Table Sponsored by SmartGridCIS
12:00pm – 12:20pm – EMC Award and Prize Ceremony- Sponsored by Everlast Energy
*”Fastball Pitcher Award” & “EMC Virtual Conference Participant Winner”
12:20pm – 12:30pm – Closing Remarks
12:30pm – 5:30 pm – Speed Dating and Social Networking Commence!
5:30pm – Program Concludes

CEO’s, CMO’s, COO’s & CFO’s of Retail Energy Suppliers
Managers & Directors of Retail Energy Suppliers
Third Party Vendors
Managers of Utilities
Public Utility Commission Managers
Energy Brokers
Telemarketing Companies
Door to Door Sales Companies
MLM Operators
EDI/Billing Providers
Scheduling/Forecasting Professionals
Energy Finance Experts
Energy Media Professionals
Managers of Energy Associations
Natural Gas Wholesale Suppliers
Power Wholesalers
Power Traders
ISO Professionals
Energy Consultants
Affinity Marketers

Panel #1 – ZOOMED OUT! – Resilience and the Effect of Doing Business Virtually

Since the reality of Covid-19, energy companies have been doing meetings virtually instead of in person. This has had a profound effect on work habits, attire, work schedules, communication methodology, hiring and firing, and the ability to motivate and delegate to employees.  Companies who have survived and thrived have become more resilient.  Our panelists will discuss how much “Zoom Fatigue” they have and what they are doing about it.

Panel #2 – Reliability in an Unreliable World – Sponsored by Customized Energy Solutions

How can retailers improve reliability for their customers; Energy Storage, better demand management, more UPS systems, increased reliance on the grid from working from home but with storms and disruptions being common how can work effectively continue?  Should companies provide associates home battery systems?

Panel #3 – 9-1-1 – How to Protect Yourself From Bad Marketers

“One bad apple don’t spoil the whole bunch” is a phrase in a famous song by the late Michael Jackson. Unfortunately, this is not always the case in the world of retail energy marketing. Bad actors without integrity DO spoil the business for everyone else. Panelists will discuss ways that they protect themselves and their firms from bad marketers.

Panel #4 – Loving Your Customers Before & After the Covidian Era

Panelists will discuss ways in which they make their customers feel special – before and after the Covid-19 pandemic. What has changed? What are customers demanding now more than ever before? How do we increase retention and reduce churn? How can we differentiate our message?

Panel #5 – Technology and the New Normal

More and more companies are using advanced technology – not just for back-office procedures or procurement – but for actual customer acquisition and growth. Learn how this is done.

CEO Round Table – Sponsored by SmartGridCIS