20 Sep Texas retail suppliers rush to provide offers in Spanish; dissatisfied Nevada utility customer cites quality of service as energy choice benefit; new shopping service allows customers to buy green energy
After Texas PUC crack down, English-language electricity plans offered on Spanish-language shopping website. Texas regulators Monday made good on their threat to pull down the plans of retail electric providers on the Power to Choose shopping website that were not also offered on the Spanish language equivalent, Poder de Escoger, deactivating 221 electricity plans —or about 40 percent of the total —from 18 retail electric providers. Since the Public Utility Commission took action, retail electricity providers have translated their plans into Spanish and put them on Poder de Escoger, turning the once moribund site into a robust shopping website. By Tuesday afternoon, the site in Spanish included hundreds of low-cost offerings that were not there Friday, when utility commissioners first raised the issue. “I think you could say that the market has responded,” said a commission spokesman.
Dissatisfied NV Energy customers cites quality of service to support Nevada energy choice ballot question. Bonnie Polley of Las Vegas writes in the Las Vegas Review-Journal: “For the 55 years of our marriage, our account with NV Energy was in my husband David’s name. So when he passed two years ago, I had to switch the account to my name. Almost two years and several termination notices later, I’m just now getting my on-time monthly payments credited to the correct account. It took so many calls to NV Energy’s customer service to resolve the problem of transferring the account. If I experienced all these frustrations with my cell phone provider or cable company, I could just switch. But with electricity, I can’t — not unless Ballot Question 3 passes in November.”
‘Purely Green’ renewable power shopping product touted in Forbes commentary. Brian Potts, a Perkins Coie attorney, writes in Forbes about a new product available in Texas that he said allows electricity consumers to choose a renewable energy source to purchase from “and pay less for it.” RPD Energy has partnered with Intuit (maker of TurboTax, QuickBooks, ProConnect and Mint) and a retail energy provider—Just Energy—to make it happen. The program, launched earlier this summer, is called Purely Green. By leveraging Intuit’s larger, corporate wind power procurement, the program will allow tens of thousands of residential and small business customers to purchase power from a specific wind farm—EDP Renewables’ Lone Star II wind farm located near Abilene, TX—at prices that are generally below prevailing market rates.