Energy Marketing Conferences Announces the Winner of the Excellence in Customer Service Award at its NYC Event

Energy Marketing Conferences LLC announced the winner of the “Excellence in Customer Service Award” at the Retail Energy Marketing 01 Conference in New York City on September 20th 2016. The winner of the 26 Excellence in Customer Service Award was North American Power and Deryl Brown, its CEO accepted the award at the luncheon.

The keynote address was given by Mr. David Hernandez, CEO of Liberty Power and the conference had a special address by Audrey Zibelman, Chair of the New York State Public Service Commission followed by a memorable question and answer session.

600 industry professionals attended the sixth semi-annual Energy Marketing Conference. The conference also featured 50 exhibitors, 20 industry sponsors, 30 speakers on four interactive panels, three executive workshops, a networking breakfast, a luncheon and reception with live music.

The conference was the largest gathering of retail energy professionals in the country. EMC also announced the launch of its monthly e-newsletter as well as the EMC Association that will provide special discounts and other services – free to all members.

The conference also featured a fun game of “FASTBALL.” During the luncheon, 15 companies pitched their brand new services and products to the industry in 5-minutes or less.

The panels included: “Grab The Low-Hanging Fruit: Challenges & Strategies to Drive Short-term Growth”; “How to Make Money with Bundling and Cross Selling”; “From the Outside Looking In: Unique Perspectives on the Future of Our Industry”; and the CEO Round Table which focused on International Expansion.

“All 13 nominees for the award made a marked improvement in improving the customer experience,” said Jack Doueck, Co-Founder of Advanced Energy Capital, LED Plus and Co-Founder of Energy Marketing Conferences, LLC, “That said, North American Power had the most concrete facts as well multiple customer testimonials, so they were the clear winner.”

“Deryl Brown has done a wonderful job leading North American Power. Their BBB rating went from a D to an A+. Congratulations to all the nominees, and especially to NAP,” said Larry Leikin, Co-Founder of EMC and CEO of TrustedTPV.

The twenty conference sponsors were: LED Plus, TrustedTPV, Customized Energy Solutions, EC Infosystems, Znalytics, Isigma, Lynx, South Jersey Energy, Smart Grid CIS, Escoware, Shell, North American Power, Pacific Summit Energy, MP2 Energy, Nextility, Hudson Energy, IDT Energy, Retail Energy Jobs, Latitude Technologies, and GP Energy Management.

The next Energy Marketing Conference will take place on March 1st 2017 at the Houston DoubleTree Hotel.