Control, Transparency and Choice

By Jack Doueck Last week I biked along the ocean of the Jersey shore. It was a long ride and......

17 September, 2018 0 Likes

ERCOT Summer 2018 Was a Game of Zones: Did you win or lose?… Do you even know?

by: Ian Palao In the Spring of 2018, Ian Palao wrote an article summarizing steps to be taken for he...

17 September, 2018 1 Like

Why Data Predictive Analytics is Key to Supplier Success

by Amy Gasca Market experience and Econometric modeling is the perfect match. Energy retailers are n...

17 September, 2018 1 Like

EMC’s First VIRTUAL PANEL ON CUSTOMER ENGAGEMENT

By Jack Doueck On Wednesday July 11th 2018, EMCs hosted its first semi-annual Virtual Panel entitled...

06 August, 2018 1 Like

Surprise and Delight – Moments of Magic!

By Jim Techtmann Consumers are thrill-seekers. As much as people find routines comforting, many indi...

06 August, 2018 3 Likes

Could Energy Retailers be Doing a Better Job Engaging Their Customers?  Probably.  Does it Matter?  Definitely!

By Dan Seaman Before the National Energy Policy Act, and the energy market deregulation orders that ...

06 August, 2018 0 Likes

Is your brand steering your company in the right direction? (Take this simple assessment quiz to find out)

By Jerry Shrair Imagine for a moment that you are the captain of a battleship or a luxury cruise lin...

12 July, 2018 0 Likes

Recent Court Rulings Provide Some Relief on Telemarketing Restrictions

FCC to Revisit TCPA Rules  By Michael A. Gruin, Esq Telemarketing remains a significant sales channe...

12 July, 2018 1 Like

Renewable Natural Gas and Offset Products: New Solutions for Green Consumers

Households and businesses across the country have been switching to renewable electricity at a recor...

12 July, 2018 0 Likes

Retail Power’s Sidekick — Retail Gas

By Gabe Phillips Remember the SAT analogies?    Batman is to Retail Power as Robin is to _____ ...

13 June, 2018 1 Like

It’s Time to Start Adding Value

By Ty Benefiel The retail energy industry has a value problem.  Most retail energy providers don’t a...

13 June, 2018 0 Likes

Story Telling and Branding: Like Peanut Butter and Jelly

By Diane Trout-Cummin, When we think about “story time”, many of us think of an afternoon where litt...

13 June, 2018 0 Likes

7 Ways Digital Rewards are Implemented in the Energy Space

By Scotty Greenburg Employing digital rewards, incentives, and payouts to help with customer engagem...

13 June, 2018 6 Likes

Supplier Consolidated Billing: Get Ahead of the Curve

By Thomas R Dougherty Discussions are underway which could present a strategic opportunity for your ...

14 May, 2018 1 Like

Living and breathing the customer experience so it is part of your DNA

By Christina Shackleton Customer Experience can mean many things to many people, but the common them...

14 May, 2018 2 Likes

Competitive Leadership Across the Five Waves of Digital Energy

By Mark Coyle Technology is changing the way in which we purchase and engage in our goods and servic...

14 May, 2018 2 Likes

Wisdom from the Attendees of the Energy Marketing Conference

By Jack Doueck The 9th Semi-annual Energy Marketing Conference took place in Houston Texas on March ...

02 April, 2018 1 Like

How much is your billing system really costing you?

By Robert Holdsworth To call the retail energy industry – competitive – is to understate...

02 April, 2018 0 Likes

Optimizing Workflow and Improving Energy Analysis by Avoiding Timely Mistakes on Excel Spreadsheets

By Andrew Porto Excel is an essential tool for many industries, making it easy to rely on the progra...

02 April, 2018 0 Likes

Structured Supply Arrangements; Fixed Fee or No Fixed Fee, That is the Question.

By Gianna Schiavone Entering into a structured credit and supply arrangement or a preferred supply a...

07 March, 2018 0 Likes

7 Tips for Attracting and Retaining Millennial Customers:

How Retail Energy Suppliers Can Appeal to Generation Y by John Bastian Millennials are coming of age...

07 March, 2018 0 Likes

Winning Micro-Moments: The Future of Customer Engagement

By Brie Tascione As energy providers look to innovate, more and more are starting with customer expe...

07 March, 2018 1 Like

How to Create Buyer Personas to Improve Your Content Marketing Strategies

By Lisa Kuehl Content marketing is defined as “a strategic marketing approach focused on creating an...

07 March, 2018 0 Likes

Three Strategies for Reaching Millennials in Marketing

By Craig Blake Millennials are a tough nut to crack, but with the right tactics, are one of the most...

15 February, 2018 1 Like

Community Solar: Making clean power accessible

by Kumar Parameswaran Among all the electricity generation sources, solar energy has had the fastest...

15 February, 2018 0 Likes

Are Your Customers Getting The Most Out of Their Solar System?

By Ed Toppi  Over the last several years, deployment of customer sited solar PV systems has grown tr...

15 February, 2018 7 Likes

If You’re Looking for a New Retail Energy Billing System – Consider Getting Your Own Pond

By John Bastian So, it’s time for a new billing and CIS solution. Should you buy a commercial off-th...

12 January, 2018 2 Likes

Why SMS Alone Isn’t Enough for Your Energy CX Strategy

By Will Crowley The Benefits of Text Messaging for the Modern Enterprise Customers today are checkin...

12 January, 2018 0 Likes

Jump-start Your Company’s Growth with 3 C’s

By Jerry Shrair Can you imagine a company where every single employee speaks a totally different lan...

12 January, 2018 0 Likes

The Very Apparent Fork in the Road

You’re Either Buying, Selling… Or Getting Left Behind By Brandon Ellett The line “Show me the money!...

12 December, 2017 1 Like