Six Strategies for Using Reward Cards to Improve the Customer Experience

By Richard Gonzalez The energy industry landscape is always changing. In 2018, over $45.8 billion wo...

10 May, 2019 0 Likes

Business Process Outsourcing in the Retail Energy Space: The Power of Letting Go

By Annie Beers According to the Society for Human Resource Management, 40-80% of the gross revenues ...

10 May, 2019 2 Likes

How to Overcome the Challenges of Data-Driven Digital Energy Marketing

by: David Engfer Today, the retail energy industry seeks novel ways to differentiate, build and main...

10 May, 2019 1 Like

Retail Energy Mergers & Acquisitions: Is it time to sell your Business?

By David Mirza Mid- and large-size retail energy providers such as Crius Energy, Source Power & ...

15 April, 2019 0 Likes

Community Solar: The Operational Challenges

By Kumar Parameswaran Over the last few years, solar energy has been the fastest growing energy sour...

12 April, 2019 0 Likes

Making Better Choices – Unique Challenges of Software Vendor Selection in Retail Energy

By Jonathan Clites We’re seeing a concerning trend starting to form in the Retail Energy industry ov...

12 April, 2019 1 Like

The Skinny on Auction Revenue Rights (ARRs) and Financial Transmission Rights (FTRs)

By Ian M. Palao Many suppliers are not aware of the FTR/ARR market and what it can provide. The prim...

12 March, 2019 0 Likes

To Invest or Not to Invest: The Role of Mobile Development in Retail Energy

By Nikhil Koranne We’re all deeply familiar with the, to invest or not to invest, debate. It’s a reo...

12 March, 2019 0 Likes

Innovative Energy Marketing Solutions That Make a Difference

By Holly Paulus As a Retail Energy Provider, fraud can impact your business in many areas. It is not...

12 March, 2019 0 Likes

Why is the EMC Giving Away a New Award? Introducing a New Methodology and a New Award

By Jack Doueck For the past 5 years, Energy Marketing Conferences has featured the retail energy awa...

12 February, 2019 0 Likes

Blockchain for Retail Energy

By Dan Collins The next Energy Marketing Conference on April 2nd 2019 in Houston Texas will feature ...

12 February, 2019 2 Likes

How Artificial Intelligence and Machine Learning Are Changing the Energy Industry

By Chris Buzby   Artificial intelligence or AI involves a computer’s ability to adapt to a situ...

12 February, 2019 0 Likes

Are BPO Services Holding Your Business Back?

By Jennifer Moore Business Process Outsourcing, or BPO, has been a top choice of competitive retaile...

18 January, 2019 2 Likes

Customer Engagement 101 – A Key Resource for Energy Executives

By Dan Seaman  As we kick off the New Year, one theme is emerging in every professional publication,...

18 January, 2019 0 Likes

Sales Compensation as a Retailer Competitive Advantage

By Jeff Hilliard Competitive advantage is defined as placing your organization in a superior positio...

18 January, 2019 0 Likes

WE ARE TAKING OFF OUR TIES

By Jack Doueck Energy Marketing Conferences changed our logo that we have had and advertised for the...

18 December, 2018 0 Likes

How Automation Improves the Customer Experience

By Chris Lapham Trends in customer service have evolved from one end of the spectrum (basic support)...

18 December, 2018 0 Likes

How to be an Innovative Marketer in the Energy Marketer Industry

“At Stream, we strive to make life as effortless as possible and are always brainstorming new ways t...

18 December, 2018 0 Likes

Empowering Energy Consumers via Blockchain Technology

By Chris Peoples Energy organizations embracing a decentralized future today, are ensuring their com...

13 November, 2018 0 Likes

Optimize to Thrive

By: Mark Coyle It is now approaching thirty years since deregulation by global governments started t...

13 November, 2018 0 Likes

Extracting Customer Value from Your Energy Forecast

By Bob Champagne As customers try harder and harder to squeeze more and more from the energy dollar,...

13 November, 2018 0 Likes

How to Acquire, Retain and Win Back Customers in a Deregulated Energy Industry Landscape

By Theresa McEndree Utility providers face stiff competition in deregulated markets. Recruiting new ...

11 October, 2018 0 Likes

How Much is Your Billing System Really Costing You?

By Robert Holdsworth Our business is referred to as the competitive retail energy industry.   The ke...

11 October, 2018 0 Likes

Turning current events into opportunities through responsive marketing

by Kevin Lund, Chief Brand Officer, DCM “If CUPW members voted in favor of job action, they could le...

11 October, 2018 0 Likes

Control, Transparency and Choice

By Jack Doueck Last week I biked along the ocean of the Jersey shore. It was a long ride and......

17 September, 2018 0 Likes

ERCOT Summer 2018 Was a Game of Zones: Did you win or lose?… Do you even know?

by: Ian Palao In the Spring of 2018, Ian Palao wrote an article summarizing steps to be taken for he...

17 September, 2018 1 Like

Why Data Predictive Analytics is Key to Supplier Success

by Amy Gasca Market experience and Econometric modeling is the perfect match. Energy retailers are n...

17 September, 2018 1 Like

EMC’s First VIRTUAL PANEL ON CUSTOMER ENGAGEMENT

By Jack Doueck On Wednesday July 11th 2018, EMCs hosted its first semi-annual Virtual Panel entitled...

06 August, 2018 1 Like

Surprise and Delight – Moments of Magic!

By Jim Techtmann Consumers are thrill-seekers. As much as people find routines comforting, many indi...

06 August, 2018 3 Likes

Could Energy Retailers be Doing a Better Job Engaging Their Customers?  Probably.  Does it Matter?  Definitely!

By Dan Seaman Before the National Energy Policy Act, and the energy market deregulation orders that ...

06 August, 2018 0 Likes