Over-Promising in Telemarketing – Achieving Zero Tolerance with Speech Analytics
By Scott Bakken Improper telemarketing practices that lead to enforcement actions against retail energy suppliers may be rare, but the penalties...
17 July, 2017
How Often Should You Run a Digital Marketing Campaign?
By Stephane Gringer We are often asked: “”How often should I run a digital marketing campaign?” and “How long should...
17 July, 2017
Rick Barry and Retail Energy Customer Engagement
By: Ty Benefiel Every energy conference held in the past four years has had at least one panel dedicated to...
17 July, 2017